So begins my first day of understanding how a Micromart works.
Given that my only prior work experience involved national service and social
sectors, this was quite the refreshing experience. It kind of ticked off that
childlike desire I used to have of running my own "mama shop".
So with the understanding that I was completely an empty vessel
- I decided to learn everything from the ground up. So naturally, it starts
with how to be a cashier. Operating a cash
register, checking and arranging stock, receiving stock and sending out
receipts to HQ. It may seem mundane, but that is the bread and butter (which
was surprisingly refreshing). It absolutely amazed me the meticulousness involved
in actually running the store. They accounted for everything and ensured that
everything looked right. I realized that when you walk into a store - its
pristine state has people like the kasirs I met behind it.
I must say that I am very familiar with
convenience stores. My experiences with stores are vast and well travelled - to
satiate my desire for sugary drinks which I absolutely adore. This gave me
quite a perspective when I stepped into Micromart Durian - because I was
frankly underwhelmed: I realized how unfamiliar I am with the brand. I decided
to bear that in mind when I was to provide my thoughts on MM. 7-eleven, Lawson,
Tesco Express - I know what to expect each time I walk in, and without looking
at the brand name I know which store I am in with the environment at
atmosphere. So that was the question I left with on my first day - What
identifies with Micromart? Why would I prefer walking into Micromart compared
to say, Alfamart or Indomarket?
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