Today was a very, cultural experience I
must say. Reporting to office in the morning and driving out 1hr+ away I found
myself in a rural area with the team tasked with setting up a new Micromart
toko in the area.
We fixed up the shelves,
watched the glass panels get fixed, the whole Ikea experience. We then set up
the stock and cleaned up the store. In a single day we turned an empty room
into a convenience store literally ready for business. Like usual Micromart
operation - I saw how they had pride in their work. The heat was insane and the
room was small, however they were still meticulous with their work and ensured
that the display was done up very professionally. Occassionally they would even
suggest where some items could be better placed to our supervisor - which was
the first time I noticed suggestions made. This must be Cik Farid's company
motto of "open communication". There was no following orders for the
sake of it, they also thought about the work they would do. By the end of the
day there was a little group of children just sitting outside the store and
curiously peering in. There was a look of wonder in their eyes, Micromart being
set up right where they live must have excited them quite a bit. It was the
same wonder I got when a McDonalds was going to open up. I couldn't wait for
the time when the cardboard panels would be removed and I could feast on some deep
fried goodness.
When I first stepped in I
wondered why Micromart chose this place out of the many places in Indonesia
they could choose from as competing with the already present kedai runcits
would certainly be difficult. However, I realized that it doesn't really
matter. It showed that Cik Farid meant it when he says he wants to open
Micromarts all over Indonesia - for the people.
I imagine it must have been
an interesting experience for my teammates as well, who told me more about
Indonesia and how this job also allows them to see parts of Indonesia they may
see otherwise. Learning really can come from anywhere. Did you know that
despite the language being "Bahasa Indonesia", there are actually
differences in the dialects that are used across the states. It may not seem
very surprising, as Singapore has similar dialects in society - however it goes
to show how Semarang was really a very small part of the diversity to be found
in Indonesia.
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