Monday 13 July 2015

Day 9: 一週間 (1 week)

Today's morning started with a meeting Cik Farid had with certain members of his staff. Like usual, he still kept his meeting agendas very clear and was concise in going about doing it. He had an objective he wanted to provide his new staff, and wanted her to liaise with certain staff from other departments. What was interesting was actually in how concise his meeting was - to the point where it was almost open-ended. I believe that in letting them understand that they will be working together as a team and telling them of his objectives, he offers them freedom in deciding how they will work together to accomplish that task. I believe this kind of leadership shows the kind of trust he has in his staff and does not micro-manage them. However, I imagine he's not the sort to not keep track or monitor it either - what with follow up and follow through being one of the five values of Micromart
.In the later part of the day I followed the team tasked with readying the new MM for its big day tomorrow. It's quite enjoyable being with them, and despite the language barrier they have been very open to sharing with me more new perspectives on their culture. They also did not complain when they had to spend a little bit of overtime to make sure the job gets done.
Over the past week, just by being able to observe and interact with the staff of MM I daresay it has expanded my world view quite a bit. It certainly is a different kind of experience compared to say, a holiday or a school research trip. Cik Farid has also been greatly attentive in focusing my observations into several aspects of MM and also himself that he would feel would aid in my development. This includes fundamental understandings of the basics of business such as managing cash flow and having a strong team with specific strengths. He has also enlightened me with regards to various of his work principles that have to do with leadership. What was interesting that aspects such as having the responsibility to make tough decisions and going on the ground to understand the realities of the situation are not only things that would make improve leadership in an organization, but also help you to grow as a person. He asks for my honest opinion, and addresses misconceptions if any. Frankly speaking I had several:

"I thought business is all about profit margin" 

"Why don't you throw out the stuff that doesn't sell" 

"Why not offer the lowest price possible for a business meeting"

And with each misconception he has addressed it and provided a perspective of a businessman. He made me see things from the eyes of both the workers at the took and from his own eyes at the top. Oftentimes we find that our perspectives are too laced with our own experiences that may not have the bigger picture or may not consider who we may affect. However, by seeing things from every angle - coupled with the several lessons Cik Farid has imparted from his own experiences and beliefs - it has certainly changed the way I would approach a situation ahead.
That being said, I believe for my upcoming weeks I should pay greater focus into starting to draw the links and apply what has been taught so far. Before that, tomorrow I shall attend the grand opening of the toko which we painstakingly braved the heat for to set up kiki emoticon

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